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Chartered Management Accountants

Enquiry Form Terms & Conditions

Website: https://questcma.com/

 

Last Updated: 16 July 2026

Thank you for contacting Quest Chartered Management Accountants.

Before submitting your enquiry, please read the following terms carefully.

By submitting this form, you confirm that you have read and accepted these Terms & Conditions.

1. No Accountant–Client Relationship

Submitting an enquiry through this website does not create an accountant-client relationship.

A professional relationship will only begin once:

  • we have confirmed in writing that we are able to act for you;
  • you have accepted our engagement terms;
  • we have completed any required identity and anti-money laundering checks; and
  • both parties have agreed the scope of our services.

Until then, we are under no obligation to provide advice or act on your behalf.

2. Information You Provide

Please ensure that any information you provide is accurate and complete to the best of your knowledge.

We may rely on the information you provide when deciding whether we are able to assist you.

3. Confidential Information

Please do not submit highly confidential or sensitive information through the enquiry form unless specifically requested.

For example, you should avoid sending:

  • passport copies
  • driving licences
  • bank account details
  • National Insurance numbers
  • tax references
  • passwords
  • financial statements
  • identity documents

If we need these documents, we will provide secure methods for sharing them.

4. No Professional Advice

Any response to your enquiry is provided for general information only unless we have formally agreed to act for you.

You should not rely on information provided through an initial enquiry as a substitute for professional advice.

5. Response Times

We aim to respond to enquiries as quickly as possible, usually within two working days.

However, we do not guarantee response times and cannot accept responsibility for delays caused by weekends, public holidays, technical issues or unusually high demand.

6. Acceptance of New Clients

We reserve the right to decline instructions for any lawful reason.

Examples include:

  • conflicts of interest;
  • regulatory restrictions;
  • capacity limitations;
  • inability to complete required identity checks; or
  • where the requested work falls outside our areas of expertise.

We are under no obligation to explain our reasons for declining to act.

7. Anti-Money Laundering Requirements

As a regulated accountancy practice, we are legally required to undertake identity verification and anti-money laundering checks before accepting new clients.

Additional documentation may be requested before we can begin work.

8. Data Protection

Any personal information submitted through this enquiry form will be processed in accordance with our Privacy & Cookie Policy.

By submitting this form, you consent to us contacting you regarding your enquiry.

9. Marketing Communications

If you choose to subscribe to our newsletter or request downloadable resources, we may occasionally send you information about:

  • tax updates;
  • business news;
  • guides;
  • services; and
  •  

You may unsubscribe at any time using the link provided in our emails.

10. Website Security

You agree not to submit unlawful, offensive, defamatory or malicious content through this enquiry form.

You must not attempt to interfere with the operation or security of this website.

11. Liability

To the fullest extent permitted by law, Quest Chartered Management Accountants accepts no liability for any loss arising from:

  • reliance upon information provided before a formal engagement has been agreed;
  • delays in responding to enquiries;
  • incomplete or inaccurate information supplied by you; or
  • technical failures affecting the submission or receipt of enquiries.

Nothing in these Terms limits liability where it cannot legally be excluded.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from the use of this enquiry form shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Quest Chartered Management Accountants

Grosvenor House 11 Saint Pauls Square Birmingham B3 1 RB

Email: info@questcma.com

Telephone: 0121 468 1639

Website: https://questcma.com/